Salesforce Consultant/Senior Consultant

Lightful Solutions · Remote, London, City of
Department Lightful Solutions
Employment Type Full-Time
Minimum Experience Experienced
Compensation £65k-£85k DOE

Do you love working with Salesforce but are looking for something a bit different?


Lightful is a B-Corp business, who believes those doing the greatest good, deserve the best technology. Our products and services are designed for charities and nonprofits to simplify their work and amplify their impact. We offer three services to charities and nonprofits; Lightful Products, Lightful Learning and Lightful Solutions. Each service is different but highly interconnected, designed for the different needs of the social and environmental-focused organisations we’re proud to serve and work with.

Since achieving B Corp status in 2020, we have created an impact out of the office too. We have planted 12,371 trees planted through our employee carbon offset programme, saved 295,497 litres of water, and offset 1,107 tonnes of Carbon Dioxide emissions through 28 global carbon reduction projects.

You can read more about our purpose, mission and values on our website.

Lightful Solutions

The Solutions technology team consists of Salesforce specific technologists from a variety of backgrounds, who work hand in hand with Lightful customers to understand the customer’s needs and provide prescriptive guidance on how to create business value and social impact with Lightful and/or Salesforce technology.

The role

We are looking for a Salesforce Consultant and/or a Senior Salesforce Consultant to immerse themselves in our client organisations to understand their needs and the changes they want to see in the experiences and outcomes they create for their people.  This role also influences clients to define how their activity is experienced across every touch point across their enterprise - their community; colleagues and partners.  The fundamental thing is, any value or impact is the sum of all those things. 

You will: 

  • Work with clients and colleagues in a consultative capacity to understand challenges, identify opportunities and design technical and operational solutions that enable meaningful change
  • Lead the business and technical discovery phases of a project
  • Work with people at all levels within an organisation to understand needs, challenges and sensitivities, and develop solutions collaboratively
  • Produce high-quality documentation that meets defined Lightful standards to support the solution design, review and delivery processes, i.e. ERDs, BPMN 2.0 Process Maps, road maps, user stories, etc.
  • Maintain a comprehensive understanding of changes introduced by new Salesforce releases and products
  • Undertake Salesforce configuration to showcase ideas and build declarative Salesforce applications that meet or exceed Lightful’s defined technical standards
  • Support and manage the business change associated with the technical deliveries 
  • Act as a product owner for a client delivery, from inception to client handover
  • Act as a mentor to other Lightful colleagues
  • Contribute to the Lightful delivery approach in a way that helps to improve how we work
  • Develop strategies that use/extend existing patterns and standards 
  • Sell strategic visions and get buy-in from clients and colleagues alike

You should apply if you have:

  • A solid understanding of Salesforce
  • Several years experience working in a consultancy 
  • Strong communication skills
  • The ability to bridge the gap between technical and non-technical teams
  • Experience of owning outcomes and influencing positive change in others


You will be a part of our exciting culture that fosters personal growth and development. As we expand, you will be given the opportunity to thrive in a close-knit team environment.

  • Stock options - every team member shares in the success of Lightful
  • Competitive salary
  • Health cash back plan with Simply Health 
  • Free access to Asana Rebel (yoga) and Headspace apps
  • Tax free contribution to additional home-working costs
  • Perkbox - Retail discounts, Flexible monthly perks
  • Employee Assistance Programme
  • Cycle to work scheme 
  • Workplace Nursery (salary sacrifice scheme saving tax/NI on childcare costs) 
  • Employee carbon offset programme
  • Personal development programme
  • Working from home buddy to integrate you into the team

Equal opportunities statement

A diverse range of opinions and perspectives is core to Lightful’s open culture and ongoing success. As an equal opportunity employer, all applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

Additional information

You must be eligible to work in the UK without the need of visa support/sponsorship.

You must be a fluent English speaker

No agencies.  

Thank You

Your application was submitted successfully.

  • Location
    Remote, London, City of
  • Department
    Lightful Solutions
  • Employment Type
  • Minimum Experience
  • Compensation
    £65k-£85k DOE