Team Administrator & PA

People · Remote, London, City of
Department People
Employment Type Full-Time
Compensation £32k - £35k

Who we are

Lightful is a B-Corp business, who believes those doing the greatest good, deserve the best technology. Our products and services are designed for charities and nonprofits to simplify their work and amplify their impact.

You can read more about our products and services as well as our purpose, mission and values on our website.

The role:

We’re looking for a Team Administrator & PA. You will support our People team with general administrative and team support (approx 50%), PA support to our CEO & Co-Founder (approx 25%) and general support to our Extended Leadership Team (approx 25%), which is made up of 2 Directors, 2 Managing Directors and 3 Co-Founders. This is an excellent opportunity for someone who enjoys the fast pace and challenges that come with working for a high growth scale-up, and who wants to work in a position that has a high impact both in and out of the ‘office’. 

We have a full-time office in London, though are contractually based at home. This means our team can choose whether they would like to go into our office whenever they like, or remain working from home if they prefer.

You will get to:

  • Play an exciting and important role supporting the delivery of Lightful’s strategy
  • Enjoy working on diverse and rapidly-evolving tasks 
  • Play a crucial role in helping our talented team to be able to work efficiently and embed our ways of working
  • Work with Lightful’s CEO, Vinay Nair, on internal and external communication 
  • Provide critical admin support to our Directors from across the business 
  • Experience what it is like to work at a scaling up ‘profit with purpose’ organisation, and with a CEO on some significant projects
  • Evidence your passion for the nonprofit and technology sectors, and help us to make an even greater impact on the world 
  • Access to all areas of our business by working with our Directors, providing diverse options for career progression 
  • Play a real part in the business by getting to know the projects that Lightful is running
  • Be part of our exciting culture that fosters personal growth and development allowing everyone to thrive in a close-knit team environment. 

Every day will be different, but some of the things you’ll be involved in are:

  • Admin duties from the full suite of HR admin (handling employee documentation, including contracts, recruitment paperwork and starter packs, benefits), supporting investor events and working on slide decks for client presentations
  • Acting as one of the first points of call for internal and external contacts, demonstrating Lightful values with everyone, internally or externally
  • Helping to plan, book and execute internal and external events. This could range from team socials to investor days
  • Supporting special projects to help the organisation to deliver on it’s ambitious plans 
  • Ensuring our CEO’s day, week and month is efficiently structured, and logistically sound. It should be clear when and where he is to attend meetings (Zoom, Teams, Google Hangouts - and soon, offices, cafés, restaurants…) 
  • Assisting with the diaries of other Co-Founders and Directors, especially when they need to work together and especially when meeting clients in person
  • Taking minutes and noting key actions from important meetings, confidently following up with attendees in order to maintain momentum 

You should apply if you have/are:

  • A can-do attitude, willing to help wherever you can, no matter how large or small the task is - they all contribute to the overall success of the company!
  • Unquestioned integrity and impeccable attention to detail. You will have access to confidential and sensitive information and so you understand the importance of handling your duties discretely and efficiently
  • Experience working in an administrative role
  • Strong communication and interpersonal skills
  • Strong experience with the Google Drive Tools, Zoom, Slack and Gmail
  • Experience coordinating busy and ever-moving schedules and understand how to juggle busy periods
  • Impeccably organised, and understand the importance of attention to detail when aiming to deliver standout quality in all that you do
  • An excellent written and verbal communicator who can positively reflect our company values and principles
  • Able to thrive in a fast paced environment
  • Passionate about working for Lightful and with non-profits
  • Comfortable asking questions and seeking support when needed
  • Comfortable working with senior leaders
  • A good sense of humour!

Any of the following would also be advantageous:

  • Experience in a scale-up business
  • Experience in a nonprofit or social enterprise 
  • Previous administrative experience supporting multiple stakeholders


We offer a comprehensive benefits package adapted for the world of remote working:

  • Highly competitive salary 
  • Stock options - every team member shares in the success of Lightful!
  • 35 days of bookable annual leave (book a bank holiday off, or not)
  • Your birthday off (paid) plus day off to move house (paid)
  • Simply Health cash back plan
  • Employee Assistance Programme
  • Free, independent financial coaching from Octopus MoneyCoach
  • Lightful Pension provided by Legal & General 
  • Free access to Asana Rebel (yoga) and Headspace apps
  • Perkbox with monthly Flexi Points (retails discounts and much more)
  • Tax free contribution to additional home-working costs
  • Cycle to work scheme
  • Workplace Nursery (Salary sacrifice scheme providing NI/Tax savings on nursery fees)
  • Charitable Payroll Giving (Tax efficient)   
  • Personal development programme
  • Thorough onboarding experience, supported by a buddy to support your integration to the team
  • Default work from home, with optional access to our London office
  • Varied and excellent opportunities for skills/career progression
  • Be part of a business that has an impact all over the world!

Equal opportunities 

A diverse range of opinions and perspectives is core to Lightful’s open culture and ongoing success. As an equal opportunity employer, all applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

You must be eligible to work in the UK without the need of visa support/sponsorship

Thank You

Your application was submitted successfully.

  • Location
    Remote, London, City of
  • Department
  • Employment Type
  • Compensation
    £32k - £35k